Capability area · 17 items
Forms & Data Capture
Build rich, mobile-friendly forms faster — and let AI do the heavy lifting.
- Business outcome
- Improves first-pass data quality and reduces intake errors
- Who it's for
- Frontline staff, service teams, business analysts
- Value
- Less rework · Better completeness · Shorter intake duration
Available today
9Value you already have
- Give staff and constituents forms that work on any screen size Available
- Build and style forms faster with drag-and-drop controls and themes Available
- Show current data from other systems directly on your forms Available
- Reach Xelence services from native mobile apps Available
- Find and manage form controls more easily with clear control IDs Delivered
- See where a wizard setting is used before you change it Delivered
- Make long forms easier to scan with sections that open and close Delivered
- Capture photos, signatures, QR codes and questionnaires right on the form Delivered
- See AI-generated text appear as it is written Delivered
Now
5Value arriving now · 2026 · Xelence 10.0
- Keep every screen consistent with one central design system and flexible tables In progress
- Shape intake questionnaires around your programs with more customization options In progress
- Build and change forms faster with an AI Form Assistant In progress
- Keep screens responsive with modern web requests In progress
- Get more dependable performance with safer handling of parallel tasks In progress
Next
2Value coming next · 2027 · Xelence 11.0
On the horizon
1Where we're headed · 2028 · Xelence 12.0
Start thinking about
- Which high-volume forms cause the most re-keying, errors or incomplete submissions today?
- What accessibility standards must your public-facing forms meet, and how do you test for them?
- Which forms will constituents mostly complete on phones or tablets?
- Where should AI help complete a form, and which answers must always come from a person?
- Who owns form standards, such as layout, wording and style, across your teams?
- Which forms would you modernize first as you adopt new Xelence releases?