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Capability area · 21 items

Platform & Architecture

A modern, cloud-ready foundation that scales securely with your enterprise.

Business outcome
Sustains service reliability during growth and peak demand
Who it's for
Platform engineering, IT operations, service owners
Value
Stable response times · Better resilience · Lower operational disruption

Start thinking about

  • Which hosting model, cloud or your own data center, fits your agency's policies and IT strategy?
  • Would you run more than one program or organization on one installation, and how must their data be kept apart?
  • Which custom extensions and code would need retesting each time the platform version changes?
  • Who in your organization approves platform, database and hosting changes in each environment?
  • How will you schedule platform upgrades around your busiest periods, such as year-end or payment runs?
  • Do your public portals need to serve constituents in more than one language?

Plan ahead for every area

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