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Offer each portal in more than one language

Also listed as: Multilingual at portal level

What is it?

Xelence supports multiple languages at the portal level. Your team can extract a portal's on-screen text, add translations, including by spreadsheet upload, and show the portal in the user's language.

Why does it matter?

Constituents and staff can use the portal in the language they are most comfortable with.

Start thinking about

  • Which hosting model, cloud or your own data center, fits your agency's policies and IT strategy?
  • Would you run more than one program or organization on one installation, and how must their data be kept apart?
  • Which custom extensions and code would need retesting each time the platform version changes?
  • Who in your organization approves platform, database and hosting changes in each environment?
  • How will you schedule platform upgrades around your busiest periods, such as year-end or payment runs?
  • Do your public portals need to serve constituents in more than one language?
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