Trace and monitor API calls end to end
Also listed as: Comprehensive API tracing & monitoring
What is it?
Xelence will add tracing and monitoring for API calls. Tracing means recording each step a request passes through, so teams can see what happened, how long it took and where it failed.
Why does it matter?
When an integration fails or slows down, it can be hard to tell which system or step caused it, so problems take longer to diagnose.
Faster diagnosis of integration problems and more confidence in connected services.
Getting it into your solution
- Needs an upgrade to the Xelence release
- Needs configuration
Start thinking about
- Which integrations cause the most support calls today?
- Which monitoring tools does your IT team already use?
- How long should API trace records be kept under your retention policy?
Terms used on this card
- API
- A defined way for two software systems to exchange data or request actions from each other.
- Application performance monitoring (APM)
- Tools that measure how an application is performing, such as speed, errors and load, so problems are found before users notice.
- Tracing
- Recording each step a request takes through the system, so support teams can see exactly where something slowed down or failed.