Attach the right enclosures automatically when letters are generated
Also listed as: Auto-enclosures on generation
What is it?
When a letter is generated, Xelence automatically adds the enclosures configured for that template, such as forms or information sheets.
Why does it matter?
Fewer letters sent without the documents recipients need, and less manual assembly by staff.
Start thinking about
- How many letter and notice templates do you maintain, and which could be consolidated?
- What accessibility and plain-language standards must your correspondence meet?
- How will you provide translated correspondence, and who will check the translations?
- Who must approve legal or policy wording before a template is used?
- Which records-retention rules apply to the correspondence you generate and send?
- Which existing templates would you convert or modernize first when adopting new releases?