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Reuse correspondence templates across modules

Also listed as: Reusable templates across modules

What is it?

Xelence will let one correspondence template be shared and reused across different modules of a solution, rather than copied into each.

Why does it matter?

Copies of the same letter kept in several modules drift apart and must each be updated when wording changes.

Fewer duplicate templates, faster wording changes and more consistent letters across programs.

Getting it into your solution

  • Needs an upgrade to the Xelence release
  • Needs configuration

What this means for your upgrade

Start thinking about

  • Which letters are duplicated across your modules today?
  • Who owns shared wording, such as contact details and legal statements?
  • How will you review a change to a template that several modules use?
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