Design communications with an AI agent
Also listed as: Communication designer agent
What is it?
Xelence will explore an AI agent that helps design communications end to end, for example proposing the template, the data it needs and when it is sent, for people to review.
Why does it matter?
Setting up a new communication involves several steps and people, from wording to data to delivery rules.
Less effort to set up new communications and faster response when programs or policies change.
Getting it into your solution
- Needs an upgrade to the Xelence release
- Needs configuration
- Changes how your team works
Where people stay in control
The agent works within limits your team sets. People review and approve its proposals before any communication is used.
Start thinking about
- Which communications take your team the longest to set up today?
- Which steps should always need a person's approval?
- Who should review what the agent proposes before it goes live?
Terms used on this card
- Agentic AI
- AI that can carry out a sequence of steps toward a goal, such as checking, deciding and acting, within limits people set, rather than only answering one question.
Items shown as planned are subject to change based on customer priorities for specific features and enhancements.