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Planned Next

Get more detail when tracing API calls

Also listed as: Enhanced API tracing

What is it?

Xelence will extend API tracing to give support teams more detail about each call and where time is spent.

Why does it matter?

Integrations with partner systems can be hard to troubleshoot when there is little detail about what happened to a request.

Quicker answers when an integration slows down or fails.

Getting it into your solution

  • Needs an upgrade to the Xelence release

What this means for your upgrade

Start thinking about

  • Which partner integrations are hardest to troubleshoot today?
  • What detail would your support team most want to see for each API call?
  • How long should trace data be kept under your records policies?

Terms used on this card

API
A defined way for two software systems to exchange data or request actions from each other.
Tracing
Recording each step a request takes through the system, so support teams can see exactly where something slowed down or failed.

See all terms

Items shown as planned are subject to change based on customer priorities for specific features and enhancements.

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