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Privacy Policy

Last Updated: February 2022

Protecting your private information is our priority. This Statement of Privacy applies to the Xelence website at and Xelence (Xelence) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to ”Xelence”, “we” or “us” include and Xelence and the terms “you, your” shall be construed as referring to the Client. By using the Xelence website, you consent to the data practices described in this statement.

Collection of your Personal Information

Xelence may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future.


Information about your computer hardware and software may be automatically collected by Xelence. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Xelence website.


Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Xelence's public message boards, this information may be collected and used by others. Xelence encourages you to review the privacy statements of websites you choose to link to from Xelence so that you can understand how those websites collect, use, and share your information. Xelence is not responsible for the privacy statements or other content on websites outside of the Xelence website.


Use of your Personal Information

Xelence collects and uses your personal information to operate its website(s) and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services available from Xelence and its affiliates. Xelence may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.


Xelence may send periodic informational or promotional content, which you can always unsubscribe or choose not to receive. It may take a reasonable period of time to process your request, no longer than 30 calendar days for postal mail and telephone promotions and 10 business days for email promotions. This will not apply to the receipt of mandatory service communications that are considered part of certain Xelence services, which you may receive periodically unless you cancel your services.


Xelence may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Xelence, and they are required to maintain the confidentiality of your information. Xelence will not share your information with third parties without your permission, other than for the purposes stated in this policy. We do not sell, rent or lease its customer lists to third parties.


Xelence may keep track of the websites and pages our users visit within Xelence, in order to determine what Xelence services are the most popular. This data is used to deliver customized content and advertising within Xelence to customers whose behavior indicates that they are interested in a particular subject area. Xelence will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Xelence or the site; (b) protect and defend the rights or property of Xelence; and, (c) act under exigent circumstances to protect the personal safety of users of Xelence, or the public.

Use of Cookies

The Xelence website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.


One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Xelence pages, or register with Xelence site or services, a cookie helps Xelence to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Xelence website, the information you previously provided can be retrieved, so you can easily use the Xelence features that you customized.


You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Xelence services or websites you visit.


Security of your Personal Information

Xelence implements industry-accepted administrative, physical, and technology-based security measures to protect against loss, misuse, unauthorized access, and alteration of personal information in our systems. Any employee, contractor, corporation, organization, or vendor who has access to personal information in our systems is subject to legal and professional obligations to safeguard that personal information. Xelence prohibits unauthorized access or use of personal information and will fully investigate and press charges against any party that has illegally accessed information within our systems.


Opt-Out and Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. You may unsubscribe from Xelence’s marketing communications by clicking the “unsubscribe” link located on the bottom of the company’s emails.


Compliance with the General Data Protection Regulation

Xelence’s Privacy Policy applies to EU data subjects and governed by the General Data Protection Regulation (“GDPR”). The GDPR requires Xelence to provide certain information to you about your personal data, which we refer to within this Policy as personal information. In the event there is a conflict between the two as it applies to EU data subjects, GDPR will prevail.


Generally, Xelence processes personal information provided by visitors through our website on the basis of consent. We may also process personal information on other bases permitted by the GDPR and applicable laws, such as when the processing is necessary for us to comply with our legal obligations.

  • Categories of personal information. Xelence may process the following information when voluntarily provided by our website visitors: name, employer, email address, postal address and/or country, and telephone number. We may also process automatically-gathered information as described through our cookies.

  • Recipients of your personal information. Xelence may use various service providers to manage our website and provide services such as event registration or managing e-mail communications. Any services providers must enter into contracts with us that restrict what they can do with your personal information.

  • Information regarding transfers of personal data outside of the European Economic Area. Xelence’s administrative offices are based in the United States where we process personal information collected through our website. When you provide personal information to us, we request your consent to transfer that personal information to the US. The US does not have an adequacy decision from the European Commission, which means that the Commission has not determined that US laws provide adequate protection for personal information. Although US laws do not provide legal protection that is equivalent to EU data protection laws, we safeguard your personal information by treating it in accordance with this policy and the GDPR regulations. We take appropriate steps to protect your privacy and implement reasonable security measures to protect your personal information in storage. We use secure transmission methods to collect personal data through our website. We delete personal information within a reasonable period after we no longer need to use it for the purpose for which it was collected. We also enter into contracts with our data processors that require them to treat personal information in a manner that is consistent with this Notice.


California Consumer Rights

The California Consumer Privacy Act (CCPA) provides specific rights to those who live in California. If you are a California-based consumer, as that term is defined under California law, this section shall apply in addition to all other applicable rights and information contained in this Policy.

  • You have the right to request that we provide you with information about what personal information we collect, use, and disclose.

  • You have the right to request that we delete personal information we, or our service providers, store about you.

  • We will not discriminate or retaliate against you if you elect to exercise any rights under this Policy.

  • You may request that we not sell your personal information. As noted above, we do not sell your personal information and we only share your personal information with third parties, as described in this Policy.

  • You have the right to designate an authorized agent to make a request on your behalf.

  • If you are a California consumer and have additional questions based on our Policy, or wish to submit a request that we not share your information with third parties, please reach out to us by using the contact information below or email at


Web Accessibility

Sagitec is committed to accessibility. It is our policy to ensure that everyone, including persons with disabilities, have full and equal access to our digital offerings. We strive to meet the Web Content Accessibility Guidelines (WCAG), PDF/Universal Accessibility (PDF/UA) standards to ensure our digital offerings are ADA Compliant. The following are some of the many ways that Sagitec is accessible and meets the above accessibility standards:

  • Descriptive alt text is assigned to meaningful images on our website.

  • We use a focus indicator to highlight interactive elements on our website.

  • We use a text to background color contrast that meets a 4.5:1 ratio whenever possible.

  • We maintain a consistent and predictable layout throughout our website.


Beyond our existing remediation measures, we continually review our website to ensure we adhere to best practices in web accessibility. Through our genuine and good faith commitment and devotion to accessibility, we believe we not only meet but exceed the digital accessibility requirements imposed by Title I and III of the Americans with Disabilities Act (ADA) and Section 504 & 508 of the Rehabilitation Act. For questions or suggestions on ways that we can improve, please contact us at


Social Media and Comment Policy and Guidelines

Xelence’s website and social media platforms provide a place to discuss the Xelence brand, our family of products, initiatives, services, and news. The following guidelines are designed to help provide a quality environment for our audience. Please take a minute to read them and keep them in mind whenever you participate.


By using or accessing this page, you agree to comply with Xelence’s Terms and Conditions. While we are excited to hear from everyone, it is important to note that postings by the audience to Xelence’s social media or content pages do not necessarily reflect the opinions of Xelence, nor does Xelence confirm their accuracy.


We understand that technology is a subject many are passionate about – a passion we share. We welcome all questions and commentary, including constructive feedback. We don’t take decisions on moderating posts lightly. But we do expect that participants post content and commentary that is both relevant and respectful to this community as a whole. Xelence reserves the right to remove any posts that don’t adhere to our guidelines and to block anyone who violates them repeatedly. Specifically, we do not tolerate these kinds of posts:

  • Abusive, harassing, stalking, threatening, or attacking others

  • Defamatory, offensive, obscene, vulgar, or depicting violence

  • Hateful in language targeting race/ethnicity, religion, gender, nationality, or political beliefs

  • Fraudulent, deceptive, misleading, or unlawful

  • Trolling or deliberate disruption of discussion

  • Violations of any intellectual property rights

  • Spamming in nature

  • Uploading files that contain viruses or programs that could damage the operation of other people’s computers

  • Commercial solicitation or solicitation of donations

  • Link baiting (embedding a link in your post to draw traffic to your own site)


If you have an issue to report, please send an email to


Changes to this Statement

Xelence’s Privacy Policy will be reviewed at least every 12 months and updated to reflect our information handling practices. We reserve the right to amend this Policy at any time, for any reason, without additional notice, other than through posting the updated Policy on our website. We invite you to return to this page to ensure you are informed of any updates we make about how we collect, use, and protect customer information.


Contact Information

Xelence welcomes your questions or comments regarding this Statement of Privacy. If you believe that Xelence has not adhered to this Statement, please contact Xelence at:



422 County Road D East

Saint Paul, MN 55117

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