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How to read the roadmap

The roadmap shows each Xelence capability area across four horizons of value. Every item opens a detail card that says what it is, why it matters and what to plan for.

The four horizons

  1. Available today

    Value you already have

    Capabilities already in customer production, built up over earlier releases up to 2025 (Xelence 8.0).

  2. Now

    Value arriving now

    In progress in 2026 (Xelence 10.0).

  3. Next

    Value coming next

    Planned for 2027 (Xelence 11.0). Directional, and may evolve.

  4. On the horizon

    Where we're headed

    2028 (Xelence 12.0) and beyond. Directional, and some areas are under discovery.

What each status means

Available
In client production today.
Delivered
Delivered in a recent Xelence release.
In progress
Being built now.
Planned
Planned. Directional, and may change.
Under discovery
Being explored. The direction isn't set yet.

From a horizon to your solution

Each horizon shows when Xelence delivers a capability: Available today, Now (2026, Xelence 10.0), Next (2027, Xelence 11.0) and On the horizon (2028, Xelence 12.0, and beyond).

A capability reaches your solution when your solution moves to the Xelence release that includes it. Your upgrade is scheduled with you.

Some capabilities also need configuration, implementation work or a change to how your team works. Each capability's card says which.

A capability reaches your solution automatically only if its card says so.

Building AI and running it

The Xelence AI Engine is where AI use cases are designed and built: agents, workflows and skills, with policy and guardrails.

Generative AI Services is the run-time service your applications call to use those AI use cases, through a secure AI gateway with cost and token monitoring.

In short: you design AI use cases in the AI Engine, and your applications, staff and constituents use them through Generative AI Services.

How current it is

Status as of 30 September 2026. The Xelence Product Leaders review every item quarterly or semi-annually. Items shown as planned are subject to change based on customer priorities for specific features and enhancements.

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