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Turn AI ideas into working features for your programs

Also listed as: AI use-case development

What is it?

Xelence will support building AI use cases, specific business tasks where AI helps, natively within the platform, so they work alongside your existing forms, rules and workflows.

Why does it matter?

AI ideas often stay as pilots because connecting them to real business processes takes significant custom work.

A faster path from an AI idea to a feature staff can use in their everyday work.

Xelence AI Engine and Generative AI Services work together. Building AI and running it explains which does what.

Getting it into your solution

  • Needs an upgrade to the Xelence release
  • Needs implementation work

What this means for your upgrade

Where people stay in control

Your team decides where AI is used, and staff review AI suggestions before they are acted on.

Start thinking about

  • Which business tasks in your programs could AI help with most?
  • How would you measure whether an AI use case is worth keeping?
  • Who should approve a new AI use case before it goes live?

Terms used on this card

AI use case
A specific business task where AI helps, built so it works alongside your forms, rules and workflows.
Business process management (BPM)
Designing, automating and tracking the steps of a business process, such as who approves what, and in what order.
Large language model (LLM)
The kind of AI model that understands and writes text, used behind AI assistants and agents.

See all terms

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