Generative AI Services · Xelence Product Roadmap 2025

Business outcome: Helps your teams plan faster and reuse proven approaches instead of starting from scratch
Who it's for: Business and IT leaders, solution teams, project leads
Value: Less time from idea to plan · More consistent solution design · Less rebuilding from scratch

Building AI and running it

The Xelence AI Engine is where AI use cases are designed and built: agents, workflows and skills, with policy and guardrails.

Generative AI Services is the run-time service your applications call to use those AI use cases, through a secure AI gateway with cost and token monitoring.

In short: you design AI use cases in the AI Engine, and your applications, staff and constituents use them through Generative AI Services.

See the Xelence AI Engine

Available today

Value you already have

Connect your Xelence solution to approved AI models Delivered

Now

Value arriving now · 2026 · Xelence 10.0

Route AI requests through one secure, governed gateway In progress
See how much your AI features are used and what they cost In progress
Try AI models and agents safely before they reach production In progress
Design AI agents from reusable, versioned building blocks In progress

Value coming next · 2027 · Xelence 11.0

On the horizon

Where we're headed · 2028 · Xelence 12.0

Start thinking about

Which systems and channels, such as staff screens or public portals, would call AI services first?
What data classification rules decide which information may be sent to an AI service?
Who governs AI use in your organization, and is there an approved policy or review board?
How will you budget for AI usage, and who will track it across programs?
How will people know when content came from AI, and how can they reach a person instead?
How will you retest and re-approve AI features when you take a new release or a model changes?

Plan ahead for every area